From a request to a confirmed deposit.
Review the customer request alongside the bank transaction. Record the confirmed amount and follow the result through to the merchant.
From request to confirmation
How this works
Bank confirmation and the merchant’s customer update are different steps. A request may need further checks, including differences between the requested and confirmed amounts.
The request. The bank check. The confirmed amount.
Bank data collection is not deposit confirmation. A payment result is not the merchant’s customer update.
What stays with the record
How this works
Keep the request, confirmed amount and confirmation history together.
- Customer and payment references
- Requested amount
- Confirmed amount
- Confirmation and reporting history
When is a deposit confirmed?
How this works
Collecting bank data does not by itself confirm a deposit. Confirmation is recorded after checks under the agreed operating process.
The request and its result
How this works
Explore the provider workspace to see how requests and bank confirmation records are reviewed.
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